AI agent for 4–5★ hotels
in French-speaking Switzerland
An AI agent calibrated on your Brand Bible sorts and replies to Booking, Google and TripAdvisor reviews in four languages, with systematic human validation. Your data stays 100% in Switzerland (Infomaniak), compliant with the revised Swiss FADP. Deployed in four weeks.
The time lost on reviews
In 4–5★ hotels in French-speaking Switzerland, front-desk teams spend on average 1 hr 45 min a day sorting and replying to multilingual reviews. Work that adds nothing to the guest experience, but cannot be ignored.
What the agent does
- Sorting and replying to Booking, Google and TripAdvisor reviews, calibrated on your brand voice.
- 24/7 multilingual concierge on your website, with intelligent human escalation.
- Internal FAQ for your staff (procedures, HR, suppliers).
- Pre-qualification of quote requests before handover to your team.
Frequently asked questions
Which reviews does the agent handle?
The agent sorts and drafts replies for Booking, Google and TripAdvisor reviews, in four languages (FR, DE, IT, EN), always with human validation by your team before publication.
Does my guests' data stay in Switzerland?
Yes. Hosting is exclusively Swiss (Infomaniak). No data passes through the United States. A DPA is signed before any project starts, compliant with the revised Swiss FADP and GDPR.
Does my team keep control?
Always. The agent proposes, the human validates. At the start, validation is systematic; it is then lightened according to your level of confidence.
How quickly is it deployed?
Four weeks on average between scoping and go-live, after a 3-day audit (remote or on site).
Let's talk about your case.
A first 30-minute conversation to see if we are aligned. Reply within 24 hours.
Book an audit