Five core sectors.
Open to others.
We focus on 4–5★ hospitality, fiduciaries, dental clinics, watchmaking & luxury and wealth management — where our methods have proven themselves. But we support any premium SME in French-speaking Switzerland whose subject falls within our expertise.
4–5★ hospitality
Your front-desk teams spend 1 to 2 hours a day sorting and replying to Booking, Google and TripAdvisor reviews — often in 3 languages. Time that could go to welcoming guests, smart upselling, service.
Multilingual review sorting
Booking, Google, TripAdvisor. Four languages. Replies calibrated on your Brand Bible, validated by your team.
24/7 concierge
Multilingual chat on your website. Intelligent human escalation for complex requests. No data outside Switzerland.
Staff FAQ
Procedures, HR, suppliers. Your managers save 30% of the time spent on repetitive questions.
A field observation: in the hotels I approached in French-speaking Switzerland, sorting multilingual reviews consumes the equivalent of half a full-time position. It is work that adds nothing to the guest experience but cannot be ignored.
Fiduciaries with 15 to 50 people
800 to 1,200 hours a month spent entering supplier invoices. For a 25-person firm, that represents 5 to 7 full-time equivalent positions doing retyping. Documented compliance with the revised Swiss FADP.
Supplier invoices
Extraction of VAT, IBAN, due dates. Export to Bexio or Abacus. Complete audit log, compliant with the record of processing activities.
Client contracts
Reading, classification, extraction of parties, dates, clauses. Automatic indexing for fast search.
KYC & dossiers
KYC forms, tax returns, insurance files. No third-party model training on your data.
A field observation: the partners of the fiduciaries I meet in French-speaking Switzerland often describe the same reality — they know 5 to 7 FTEs of pure data entry could be saved, but data-protection compliance holds them back. That is precisely the blocker we remove with a DPA signed before any project starts.
Other sectors.
On review.
We review any request from a premium SME in French-speaking Switzerland with 5 to 100 staff, in a sector where quality takes precedence over volume.
Legal
Premium law firms. Contract reading, case-law indexing.
Healthcare
Private clinics, independent physicians. Appointment management, medical confidentiality respected.
Real estate
Property managers, high-end brokers. Mandate tracking, lease drafting.
Premium retail
Watchmaking, jewellery, gastronomy. Product monitoring, multilingual concierge.